FAQ

1. What products does Snugify currently offer?

Snugify currently offers three products:

  • The Comfortable Eye Mask
  • The Bluetooth Cotton Eye Mask in Grey
  • The Bluetooth Cotton Eye Mask in Black

Our eye masks are crafted to enhance your relaxation experience. The Comfortable Eye Mask blocks out 99.9% of light, creating a serene environment for restful sleep. Meanwhile, our Bluetooth Cotton Eye Masks—available in grey and black—offer the added benefit of playing your favorite music or soothing sounds via Bluetooth, ensuring both total darkness and an immersive audio experience for your ultimate relaxation.

2. How do I use the Bluetooth eye mask?

To use the Bluetooth eye mask:

  1. Charge the mask using the included USB cable.
  2. Turn on the Bluetooth function on your device by pressing and holding the middle button.
  3. Turn on the Bluetooth eye mask and pair it with your device.
  4. Once connected, you can play your favorite music or sounds through the mask’s built-in speakers.

3. How long does the battery last on the Bluetooth eye masks?

The battery life of our Bluetooth eye masks typically lasts for up to 10 hours on a full charge, depending on the volume and usage. It is designed to provide a full night’s rest with music or sounds.

4. How can I contact Snugify customer support?

You can reach our customer support team via email at [email protected] or through our website’s contact form. We strive to respond to all inquiries within 24 hours.

5. How long does it normally take for products to arrive?

The delivery time for products varies based on your location. In European countries, shipping typically takes 2 to 6 weeks, while in other regions, it usually ranges from 2 to 4 weeks.

6. Will Snugify be adding more products in the future?

Yes! As a new store, we are constantly looking to expand our product line. Stay tuned for more innovative and cozy products designed to enhance your comfort and relaxation.